Information Technology (IT) Support is the discipline of assisting individuals and organizations with computers, mobile devices and the networks and other devices that support technology. IT Support can also include the setup, installation, and configuration of equipment, and optimizing network performance.
The Ideal Entry-Level Certificate
The US Bureau of Labor Statistics identifies the Computer Support Specialist as the only occupation with an entry-level education requirement less than a bachelor’s degree.
Peirce College’s stackable Certificate of Proficiency in IT Support prepares students, including those with no prior IT experience, to enter the IT field as a Computer Support Specialist. Students can also embed key IT certifications, including CompTIA ITF+ and A+, into the certificate.
Job Forecast for IT Support
According to the PA Department of Labor and Industry High-Priority Occupation list, the need for Computer User Support Specialists in Philadelphia is expected to grow by 9% through 2030, and the average salary is more than $64,000.
According to the Bureau of Labor Statistics, the need for Computer User Support Specialists nationally is also expected to grow by 9% through 2030, and the median salary is $55,000.
IT Support positions enable many career changers with little or no IT experience gain the expertise they need to grow their technology career in fields such as network administration, cloud computing and cybersecurity.
What You Can Expect
- You can select the IT User Support or IT Network Support tracks
- The certificate is offered entirely online and can be completed in as little as 6-9 months
- You have the option to meet each week with your professors in a live, virtual setting
- You will be prepared to earn employer-recognized professional certifications, including CompTIA’s ITF+ and A+
- Credits earned in the certificate apply directly to the AS in Information Technology and BS in Information Technology and other undergraduate degree programs at Peirce