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IT User Support

Students who complete the IT User Support track earn 16 stackable credits, including an undergraduate certificate in IT Support, which applies directly to undergraduate degree programs at Peirce College.

Graduates of this track will be prepared for the CompTIA Internet Fundamentals (ITF+) exam, and the CompTIA A+ Core 1 and Core 2 exams.

  • ITF+ certification helps students and career changers determine if they have a competency for an IT career, and is ideal for non-technical professionals.
  • A+ certification is recognized by employers around the world to validate skills required for endpoint management and technical support roles, and is ideal for career changers interested in entering the IT field. 

Peirce counselors will connect graduates with employment opportunities in the region and help them apply for jobs, prepare for interviews and leverage the College’s alumni network.

 

PA CareerLink Funding Available 

CLICK HERE TO LEARN MORE.  

 

Career Bridge is Free for Qualified Students 

To see if you qualify, APPLY to CAREER BRIDGE. 

No cost programs are currently available to residents of Philadelphia and Delaware counties only.

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Courses and Certifications

Course

Credits

PLA option

PRC 101 Peirce Orientation

1

 

ENG 101 English Composition

3

PLA option

BIS 111 Application Software Fundamentals

3

PLA option

ITN 120 PC Fundamentals

3

 

ITN 130 Network Fundamentals

3

 

ITN 220 Helpdesk and Customer Support Concepts

3

 

Internet Fundamentals (ITF+) training course and exan  

A+ training courses and exams*


 

Total

16 credits

 

*Earning A+ certification is optional; it is not required to complete the track. Peirce College can award 3 credits for A+ certification, which applies to ITN 120 for students who already possess the certification.

Why IT User Support?

Median Salary: $54,205
Jobs in Region: 12,760
Regional Job Growth: projected 11% increase

Examples of lower wage jobs with a skills match:

  • Hospitality workers
  • Retail sales workers
  • Telemarketers

Source: Federal Reserve Bank of Philadelphia Occupational Mobility Explorer


CAREER BRIDGE IS FREE FOR QUALIFIED STUDENTS*

To see if you qualify, APPLY to CAREER BRIDGE. 

*Currently available to residents of Philadelphia and Delaware counties only.

Questions about scholarships or corporate partnerships:
Contact Dr. Stephanie Gibbs-Emenaka at sgibbs-emenaka@peirce.edu or 215.670.9279.

Questions from individual learners: 
Contact LaKeesha Johnson at lrjohnson@peirce.edu or 215.670.9388.

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